Hey there! Ever had one of those moments where you just wanted to chat with a real person behind a brand? Well, you’ve come to the right place. At Wingtipz, we’re not just another faceless online store—we’re a small team that genuinely cares about your experience. In fact, our founder, Alex, still replies to most emails personally. (Yeah, we know—old school, right?)
Whether you’ve got a question about an order, need styling advice, or just want to share your thoughts (we love those!), here’s how to reach us:
Prefer typing? Try our live chat during business hours—look for the little icon in the corner. Or, if you’re the form-filling type, skip straight to our contact form.
Here’s the thing—we started Wingtipz because we were tired of impersonal shopping experiences. Remember that time you emailed a big retailer and got a robotic response? Yeah, we hate that too. That’s why every message here gets read by a human (often with a cup of coffee in hand).
Last month, a customer named Sarah suggested we carry wider shoe sizes. Guess what? We did. Because when you speak up, we listen. So go ahead—tell us what’s on your mind. Compliments, complaints, or even your favorite pizza topping (we’re team pineapple, fight us).
P.S. If you’re reaching out about an order, include your order #—it helps us pull up your details faster. But no stress if you forgot; we’ll track it down either way.
